Shipping policy
Last updated: September 18, 2026
Order processing
Every order is processed within 1 to 3 business days after payment is confirmed.
Delivery times
Estimated delivery time is 7 to 15 business days, depending on your location. During high-demand periods these times may extend slightly; we'll let you know if we notice any significant delay.
Tracking
As soon as your order ships, you'll receive an email with a tracking number so you can follow your delivery at any time.
Shipping costs
Shipping cost is calculated and shown at checkout before you confirm your order.
Questions about your shipment
If you have any questions about your order status, email us at matidrescontact@gmail.com with your order number.